Privacy Policy

Privacy, Protected.

We respect your space — digital and otherwise.

This Privacy Policy explains how Reputation (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website, make a purchase, or engage with us in any way.

1. What We Collect

We collect only the information we need to fulfill your order and enhance your experience:

  • Name

  • Email address

  • Shipping & billing address

  • Phone number (if provided)

  • Payment details (processed securely via Shopify Payments or your selected method — we never store full card data)

  • Order history & preferences

  • Analytics (anonymized) to improve site experience

We do not collect unnecessary data. We do not store sensitive information without purpose.

2. Why We Collect It

We use your information to:

  • Process and ship your orders

  • Send order confirmations and delivery updates

  • Handle returns and customer support

  • Personalize your shopping experience

  • Send relevant emails only if you opt in

  • Prevent fraud and maintain site security

  • Improve our products, services, and website

3. How It’s Stored

Your data is stored securely through Shopify, our e-commerce platform, which complies with industry-leading security standards (PCI DSS Level 1). We follow best practices to protect your personal information from unauthorized access, disclosure, or misuse.

4. Sharing Your Information

We only share your information with third parties that are essential to fulfilling your order or running our business — for example:

  • Shipping carriers (like DHL or UPS)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Email platforms (if you subscribe to our newsletter)

  • Analytics tools (anonymous and aggregated)

We never sell your data. We never spam.
And we never share information for marketing purposes without your explicit consent.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request that we correct or delete your data

  • Unsubscribe from emails at any time

  • Request a copy of your data

To make a request, email us at: help@reputation.nyc

6. Cookies

We use cookies (the non-edible kind) to improve your browsing experience. These may help us remember what’s in your cart, understand site usage, and offer more personalized content.

You can disable cookies in your browser settings at any time.

7. Age of Consent

By using this site, you confirm that you are at least the age of majority in your country of residence.

8. Policy Changes

We may update this policy to reflect changes in law, technology, or our business practices.
When we do, we’ll update the "Last Updated" date below.

Last Updated: August 15, 2025

If you have any questions or concerns, contact us directly at:
help@reputation.nyc